12 challenges and solutions in working with welfare technology

Translation from 12 UDFORDRINGER I FORBINDELSE MED VELFÆRDSTEKNOLOGI OG LØSNINGSFORSLAG made by Local Government Denmark (KL)

The 12 challenges

  1. Challenges regarding the realization of benefits

  2. A resource-intensive implementation process

  3. Lack of focus on welfare technology from the mid-level managers/operation managers

  4. Welfare technology is not by default a part of the assessment and or the assortment when citizens are referred to a care facility.

  5.  The fear of welfare technology resulting in cut back on employees concerns staff

  6. Welfare technologies change the professional identity of the employees

  7. Mismatch between technology and citizen

  8. The target group is limited (the number of citizens who a given technology is relevant for is limited)

  9. Assessment of maturity

  10. Lack of knowledge about the technology and how they are used in the most meaningful way in practice

  11. Data security

  12. The rules for needing the citizens consent is a barrier for the implementation of new welfare technological solutions

Japanese